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| Airin's Notes
Category: Hardware 🠪 Phone
VVX450 Phone Setup using Dialpad or some other providers | December 1, 2023 |
From UC software to Obi 6.4.3.10072:
Tested from UC 6.4.3.5814 and 6.4.1.2280, Utilities --> Software Upgrade, Custom Server
http://files.airinscomputers.com/ObiXML/obi-64310072ld.xml
After 5 minutes, it should now be upgraded.
Follow these steps to provision to Dialpad:
https://help.dialpad.com/hc/en-us/articles/10967111627675
Other misc info used to get these steps working:
Info about firmware files sip.ld and .fw
https://docs.poly.com/en-US/bundle/obi-ag-640/page/OBiPhoneAdminGuide/upgrading_software/TOC_Updating_the_Firmware_5.htm
Download firmware from Polycom:
https://www.poly.com/us/en/support/products/business-phones/vvx/vvx-450-obi-edition
Configure VVX450 for RingCentral:
https://support.ringcentral.com/article-v2/assisted-provisioning-poly-deskphones.html?brand=RC_US&product=RingCentral_MVP&language=en_US
In RingCentral, set up phone, enter in MAC address: https://service.ringcentral.com/application/company/phones/userPhones
Run a UC version of firmware
Disable ZTP if needed.
Set provisioning server to HTTPS mode, server:
pp.ringcentral.com/pp
username and password blank
Save and reboot
Configure VVX450 Phone for Dialpad:
Starting from UC firmware:
Login to phone via browser to it's IP.
Default password is 456
Utilities --> Software Upgrade
Install Obi 6.4.5 firmware from this URL, select the target version of firmware you want.
http://files.airinscomputers.com/ObiXML/uc2obi.xml
Install Google Workspace Voice Obi:
Install Obihai firmware from https://support.google.com/a/answer/9311828?hl=en (put in link to XML file in config, phone will then prompt to update using it).
https://storage.googleapis.com/voice-deskphone/polycom/6-4-3-10037/6-4-3-10037.xml
From Obi firmware 6.4.3.10037 to 6.4.3.10072:
Login to phone via browser to it's IP.
Username/password: admin/admin
System Management --> Device Update
Download this XML file and upload it to the phone:
http://files.airinscomputers.com/ObiXML/obi-64310072ld.xml
Connect using new IP address in browser, now use admin/admin
Reset to factory defaults
Set up provisioning server using:
https://help.dialpad.com/hc/en-us/articles/10967111627675
Switch UCS to Obi and back:
https://www.poly.com/ca/fr/support/knowledge-base/kb-article-page?lang=en_US&urlName=knova-37725-vvx-x50-software-stream-conversion-guide-ucs-to-obi-edition
Convert from Obi to UCS firmware:
http://downloads.polycom.com/voice/software/UC_Software_6_4_1_release_sig_split/3111-48840-001.sip.ld,bgu-conv=disable
Direct links to firmware:
http://files.airinscomputers.com/ObiXML/obi-6.4.3.10072/3111-48840-001.sip.ld
http://files.airinscomputers.com/ObiXML/obi-6.4.3.10072/OBi_Edition-6-4-3-10072.fw
Request Polycom transfer ZTP to a new provider.
For Poly phones, email Poly’s ZTP support (ztpinfo@poly.com) to request a transfer of the device’s MAC address to RingCentral. To bypass the ZTP process for Poly phones, you can use assisted provisioning.
https://support.ringcentral.com/article-v2/intro-deskphone-provisioning.html?brand=RC_US&product=RingCentral_MVP&language=en_US
Keywords: Obihai, VOIP, Dialpad.com |
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