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Airin's Notes

Category: Software 🠪 Other
Adobe Acrobat Error - Acrobat.exe - Entry Point Not Found : The procedure entry point
November 28, 2023

Acrobat.exe - Entry Point Not Found : The procedure entry point ?FindByID@Dictionary@ACE@@SA?AV?$auto_init_ptr@VDictionary@ACE@@@@PBD@Z could not be located in the dynamic link library C:\Program Files (x86)\Intuit\QuickBooks 2021\TSheets.Engine.dll

Symptoms: Error message pops up a lot when opening a PDF (especially password protected PDF files)

- Close Quickbooks. Temporary solution.
- sfc /scannow + reboot
- Quickbooks Tool Hub, Program Diagnostic Tool
- Repair install of Adobe Acrobat

Keywords: PDF, Adobe Acrobat, Error, popups

Category: Software 🠪 Other
Chrome - Copy offline Bookmarks
November 28, 2023

Chrome Profile location:
%LOCALAPPDATA%\Google\Chrome\User Data\

To map Chrome to a profile folder in a different folder, create a shortcut like this:
chrome.exe --user-data-dir="c:\Windows.old\Users\Name\Appdata\Local\Google\Chrome\User Data"

Keywords: Chrome, User Data, Folder, Offline, Bookmarks, Old Windows, Chrome offline

Category: Software 🠪 Other
Clonespy - Find duplicate files
November 28, 2023

I haven't actually used it yet, but this looks like a neat utility to scan folders and find duplicate files (based on contents or names) or similar files. You can replace one set of files with a hard link so that it only takes up one file worth of space.

Category: Software 🠪 Other
Convert Virtual Machine file format
December 2, 2023

Use qemu to convert. Important note, "-O vhdx" has to be a capital O!
qemu-img convert bitnami-lamp-8.2.12-r0-debian-11-amd64.ova -O vhdx -o subformat=dynamic bitnami-lamp-8.2.12-r0-debian-11-amd64.vhdx

Keywords: Convert Virtual Drive, Disk, Hyper-V, Qemu, VirtualBox

Category: Software 🠪 Other
Download Microsoft Software
November 29, 2023

Windows 10 ISO Download - Media Creation Tool

Windows 7 Downloads:

Use Rufus to write an ISO to a USB drive

Use Imgburn to burn an ISO to a CD/DVD drive

Download most versions of Windows 10 here:
You can verify the hashes here, or just google them:
https://dellwindows...<Too long, click to read the rest>

Category: Software 🠪 Other
Download/Backup Website
November 28, 2023

keywords: Backup, Download, HTML, Website, Webpage, Archive, Cyotek, Webcopy

Category: Software 🠪 Other
Drugpak Error Messages
November 24, 2023

Current program directory "\\server01\scanlon" does not match the DATAVER.INI setup directory "\\\Scanlon\". You may need to run Workstation Setup to correct your installation path.

Would you like to do this now?
(First, check with your system administrator)
Yes No
Open regedit, Current User-->Software-->Drugpak, change the path listed in there.

---...<Too long, click to read the rest>

Category: Software 🠪 Other
Drugpak not showing previews of PDF
January 26, 2024

Reinstall Drugpak including Ghostscript

The setting that controls this behavior is in DrugPak Classic's Document Manager menu > Manage File Types.

Image Viewer uses a technology that is inherent to the software used to create DrugPak, Delphi. This option provides some benefits in that the image display interface includes tools such as annotation. This option has limitations in the codecs available, which cannot be modified. A document created with a codec that is not supported by the Delphi tool ...<Too long, click to read the rest>

Category: Software 🠪 Other
eScreen / FormFox not working with ePad Signature Capture
November 29, 2023

For Chrome/Edge/Firefox: *This is not working yet, needs modified*
1: Install .NET 3.5 in Windows
2: Install SDK from
3: Install this extension for Chrome or Edge:

Test in Edge and Chrome:

It appears that and both require Microsoft Edge to be ran in IE mode to w...<Too long, click to read the rest>

Category: Software 🠪 Other
File/Folder Comparison / Differencing / Highlighting
November 29, 2023

Winmerge - Free and Open Source

Category: Software 🠪 Other
FormFox not printing from Internet Explorer
November 28, 2023

FormFox opens a window which loads an Adobe Reader component. Windows 10 version 2004 broke it's ability to print from there.

- Disable "Enable Protected Mode at startup" from Adobe Reader Preferences, Security Enhanced tab.
- Try using Chrome instead of ...<Too long, click to read the rest>

Category: Software 🠪 Other
Free Active Directory Servers
December 1, 2023

Microsoft has Free AD services online:

Keywords: Ubuntu, Linux, Open Source, AD, domain

Category: Software 🠪 Other
Free Video Editing Software
November 29, 2023

Windows Movie Maker
Windows Photos

Web based:

Keywords: Video Editing, Movies, mp4, mpeg, avi

Category: Software 🠪 Other
November 28, 2023

Minecraft - cheap location to buy a key ($6.20 as of 1/22/2021):

Category: Software 🠪 Other
Install common windows programs easily
November 30, 2023

I have been using Ninite to do this easily, check the programs you want to install, and it does it quickly.

Microsoft has developed a command line tool Winget to do this same thing. It isn't installed directly into Windows yet, but should be soon. Once it is, a simple batch file can install common needed software easily.

Update all programs:
winget upgrade --all

Don't forget to turn off Windows nag screens:
https://notes.airinscomputers...<Too long, click to read the rest>

Category: Software 🠪 Other
Internet Explorer not starting
November 29, 2023

Start Microsoft Edge
Goto: edge://settings/defaultbrowser
Set "Let Internet Explorer open sites in Microsoft Edge" to "Never."

Keywords: Internet Explorer, IE11, Crashing, Closing, Exiting, Edge Opening

Category: Software 🠪 Other
Linux Web-based Administration
December 1, 2023

Control Panel to manage Websites/Apache

Control Panel to manage Linux configuration

Keywords: Ubuntu, Linux, web based, browser, configuration, webmin, virtualmin, control panel

Category: Software 🠪 Other
Make an ISO from a bootable USB drive
November 30, 2023

Mount ISO as virtual CD (right click iso, open with, windows explorer)
Use imgburn create image from files/folders, under Advanced, Boot, at the bottom create image from mounted ISO

Add all files to Imgburn, make sure image is selected as bootable, create image.

Note, if you are modifying a windows wim file, use this link for help with that

Keywords: ImgBurn, 7zip, 7-zip, Create, Bootable, Flash Drive, USB, startup, WinPE

Category: Software 🠪 Other
Microsoft Dynamics Retail Management System RMS - Store Operations Administrator - Error: Could not allocate space for object.
November 30, 2023

Error: Could not allocate space for object.

CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 10240 MB per database.

Check size of tables in SQL Server

Navigate to Tables folder, hit F7. Add columns for disk space if not shown.

Run this command to delete old Journal entries. Store Operations Manager, Connect. Query, or use SQL Management Studio.

DELETE FROM Journal WHERE [Time] ...<Too long, click to read the rest>

Category: Software 🠪 Other
Microsoft Dynamics Retail Management System RMS - Store Operations Administrator - Run-time error '-2147024714 (800700b6):
December 1, 2023

Store Operations Administrator - Run-time error '-2147024714 (800700b6):
Automation error
The operating system cannot run %1.

Install "SQLServer2005_BC_x86.msi"
And if the system is 64bit: "SQLServer2005_BC_x64.msi"

Last found here, validate digital signatures to ensure they are signed by Microsoft.

Category: Software 🠪 Other
Microsoft Office 365 Unlicensed
November 30, 2023

If you have a valid license on the linked Microsoft account, but the local install doesn't recognize it:
Open Admin Command Prompt, change to the following folder (or similar depending on your version), the folder should have the file 'ospp.vbs' in it:
C:\Program Files\Microsoft Office\Office16
C:\Program Files (x86)\Microsoft Office\Office16

1: cscript ospp.vbs /dstatus

2: Run the following, changing ABCDE to the last 5 of the product key from the above command:
cscript ospp.vbs /unpkey:ABCDE

...<Too long, click to read the rest>

Category: Software 🠪 Other
Microsoft Office is automatically adding emailed invitations to the calendar
December 2, 2023
In Outlook options, under Mail, uncheck "Automatically process meetings requests and responses to meeting requests and polls"

Keywords: Outlook, Calendar, Exchange, Microsoft 365, Online, Appointment, Schedule, Automatic

Category: Software 🠪 Other
Microsoft Outlook Autocomplete Cache
November 30, 2023

Find Autocomplete cache from Outlook: Use NK2Edit:

Outlook NK2 import steps on Outlook 2010 and newer:
1: Copy the nk2-file to the following folder: C:\Users\%username%\AppData\Roaming\Microsoft\Outlook
2: Rename the nk2-file to the name of your mail profile. Likely "Outlook".
3: Start --> Run: outlook.exe /importnk2
4: Wait a moment and close Outlook. Make sure the...<Too long, click to read the rest>

Category: Software 🠪 Other
Microsoft Outlook keeps asking for password
December 1, 2023

The symptom I saw was Outlook would not connect to Office 365 Online Exchange because it wouldn't do modern authentication. We had to force it to use IMAP. This failed after a week.

Download and run this tool:
It fixed the issue, set up a new Outlook profile with modern authentication, no more issues.

Keywords: Outlook 2013, 2016, Forgets, lost, passwo...<Too long, click to read the rest>

Category: Software 🠪 Other
Microsoft Powertoys
November 26, 2023

Includes neat tools such as:
Color Picker
PowerRename - Easily rename files with Regex support
Screen Ruler
Text Extractor - OCR
File Locksmith - See what process has locked a file/folder
Hosts File Editor - Easy way to modify your hosts file

Keywords: Microsoft Windows Power Toys, Tools

Category: Software 🠪 Other
Microsoft SQL Server Tricks
January 27, 2024

Create a new root user called sa2
Run all of these from an admin command prompt, not powershell.

sqlcmd -S .\sqlexpress

Keywords: TrueCanal, Microsoft SQL Server, Reset Password, SQL Express

Category: Software 🠪 Other
Mount a WIM Image file
November 29, 2023

DISM /Mount-image /imagefile:D:\sources\boot.wim /index:1 /MountDir:c:\TempPE

DISM /Mount-image /imagefile: {/Index: | /Name:} /MountDir: [/readonly] /[optimize]}

You can then make changes

Save those changes:

Dism /Unmount-image /MountDir:C:\TempPE /Commit

...<Too long, click to read the rest>

Category: Software 🠪 Other
MS Image Composite Editor 2.0
October 22, 2022

MS Image Composite Editor 2.0 - Panorama Creator

Download link:

Category: Software 🠪 Other
OS X Mail Folders are not alphabetical
November 29, 2023

OS X - Mail not alphabetical

Keywords: OSX, OS 10, Apple, Mac

Category: Software 🠪 Other
Paint Shop Pro 9/10/X Issues
November 28, 2023

Freezing during startup:
Change display driver. If you are using a laptop with integrated and dedicated graphics, switch to dedicated.

Freezing during installation, probably at Registering Modules:
Uncheck options to install toolbar or right click options during install settings.

Category: Software 🠪 Other
Panorama Software
November 28, 2023

MS Image Composite Editor 2.0
Download Link:

Keywords: 360 Degree Panorama, stitching

Category: Software 🠪 Other
Picture and Graphics Editing
November 29, 2023


Keywords: GIMP, PSP, Paint Shop Pro

Category: Software 🠪 Other
Quickbooks Database Server Manager fails to start causing users to be stuck in Single User Mode
December 1, 2023

Quickbooks 2021 Error switching to multiuser mode - H202 or H505

If the database manager is running on a server running DNS server, then the DNS service may be using the same port UDP 55333.
Temporary Solution: Stop DNS server, Start QuickbooksDB31 Service, then start DNS.

-- An example error log from Event Mana...<Too long, click to read the rest>

Category: Software 🠪 Other
Quickbooks Download and License Location
November 28, 2023

Download Quickbooks:

21.0 - 2020

License and Version numbering:

To find your existing license number, open this in Notepad:

C:\ProgramData\COMMON FILES\INTUIT\QUICKBOOKS\qbregistration.dat

To find the version you had installed:

Flavor Names ():

belacct = QuickBooks Enterprise Solutions Accountant Edition

bel = QuickBooks Enterprise Solutions (not...<Too long, click to read the rest>

Category: Software 🠪 Other
Quickbooks Forms won't print or print preview
November 28, 2023

Issue: Quickbooks 2021 won't print or print-preview for 1099-NEC forms, but does work for 1099-MISC.

1: Go to Help/Update/Options/Select all (they were already all selected)
2: Go to the updates screen/RESET UPDATES box, then reinstall all updates
3: Restart Computer

Keywords: Intuit, Print Crash

Category: Software 🠪 Other
Quickbooks is running slow
December 1, 2023

Run the Quickbooks Diagnostic Tool:

Other possible solutions are detailed here:

Category: Software 🠪 Other
Ransomware Protection
December 2, 2023

You can set a Russian language setting, which some malware/ransomware check and won't run if it is set.
Save this as a .reg file and import it
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\Keyboard Layout\Preload]

[HKEY_USERS\.DEFAULT\Keyboard Layout\Preload]

Category: Software 🠪 Other
Ransomware Recovery
November 29, 2023

5 Steps to follow:
Isolate and shutdown critical systems
Enact your business continuity plan
Report the cyberattack
Restore from backup
Remediate, patch, and monitor

Category: Software 🠪 Other
Remove or Install Internet Explorer
November 30, 2023

dism /online /Enable-Feature /FeatureName:Internet-Explorer-Optional-amd64

dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64

Keywords: IE11, Missing, Reinstall, InternetExplorer, Enable, Disable, Uninstall

Category: Software 🠪 Other
Scan to PDF
November 30, 2023

Win10 Scanner Control Panel:
C:\Program Files\Windows Photo Viewer\ImagingDevices.exe

NAPS2 (Not Another PDF Scanner 2)

WinScan2PDF 7.22

PdfScanManager 1.23

PaperScan 3.0.130 - Free up to 10 pages per PDF

Ashampoo PDF Free 2.0.7<Too long, click to read the rest>

Category: Software 🠪 Other
Secure Browsing with Windows Defender Application Guard
November 29, 2023

Windows Defender Application Guard basically runs an Edge window (or Microsoft Office applications) in a HyperV VM to enable very secure browsing with very little chance of anything bad escaping.
Enable by going to Programs and Features, Turn Windows features on or off.

Keywords: Secure, Isolated, VM, Virtual Machine, Safe Browsing, Malware, Protected, Web Browser, Edge, Offi...<Too long, click to read the rest>

Category: Software 🠪 Other
SNMP Monitoring
November 26, 2023

Softperfect Networx - 5.5.5 was the last free version, newer versions are time limited trials.

Keywords: SNMP, Logging, Monitor, Bandwidth

Category: Software 🠪 Other
Task Manager Programs
November 30, 2023

Process Hacker

Process Explorer (Sysinternals Suite)

Category: Software 🠪 Other
TrueCanal from TruePoint
November 28, 2023

1: Enable .NET 2.0
2: Install J# Runtime from Microsoft
3: Install SQL Server Express. Create password for sa account: SQLds4123
May need to install SQL Management studio to enable password authentication instead of just windows authentication.
4: Install
When running, create new database when prompted. May n...<Too long, click to read the rest>

Category: Software 🠪 Other
Uninstall AntiVirus Software
November 29, 2023

"C:\Program Files\Webroot\WRSA.exe" -uninstall
"C:\Program Files (x86)\Webroot\WRSA.exe" -uninstall

Keywords: Removal Tool, Uninstall, Cleanup

Category: Software 🠪 Other
Update Office to specific version
November 28, 2023

"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462

Category: Software 🠪 Other
Virtualbox Commands
November 28, 2023

Start VM via command line:
"C:\Program Files\Oracle\VirtualBox\VBoxManage.exe" startvm "VM-Name"

Do graceful shutdown of Client when Host restarts or shuts down:
"C:\Program Files\Oracle\VirtualBox\VBoxManage.exe" setextradata "VM-Name" GUI/DefaultCloseAction Shutdown

Keywords: VM, Virtual Machine, Oracle Virtualbox, Hypervisor

Category: Software 🠪 Other
Windows Explorer alternatives
November 29, 2023

Multi Commander (also available in Microsoft Store)


More options:

Keywords: File Browsing, Explorer

This site is meant to be used as a reference for myself, although others may find it useful. I use it to keep track of certain fixes, software, and other solutions which I may need while assisting customers. The page layout is pure HTML/CSS and is kept simple to optimize loading time and fast results.

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